Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ak jalil

ak jalil

May 4, 2026

5  out of  5
rating by ak jalil
"Neph saved me alot of money and helped me find a new policy!"
Profile photo of S S

S S

May 1, 2026

5  out of  5
rating by S S
"Neph helped me place a competitive policy for three cars and a home 48 hours out from the desired effective date. Communication with him was pleasant, easy and clear. There were no hidden surprises or missteps. It was a seamless experience end to end and I would be happy to work with him again in the future."
Profile photo of Siham Elbasha

Siham Elbasha

April 18, 2026

5  out of  5
rating by Siham Elbasha
"Overall, I am very satisfied with the service. Sedra’s professionalism and support made what could have been a stressful experience feel organized and manageable."
We responded:
"Siham, thank you for your review! I’m glad to hear that Sedra was able to provide the professionalism and support that made your experience smooth. We appreciate you taking the time to share your feedback and are always here if you need anything in the future! - Joe "
Profile photo of Janice Blake

Janice Blake

April 14, 2026

5  out of  5
rating by Janice Blake
"Had the pleasure of speaking with Jamar with a billing question. Jamar was patient, friendly, professional and helpful. He explained everything and listened to me. I felt heard and seen. He embodies all the good qualities of good Customer Service."
We responded:
"Janice, I really appreciate you taking the time to leave a 5-star rating! Knowing you had a great insurance experience with our office makes my day. - Joe "
Profile photo of Luis Sorto

Luis Sorto

April 2, 2026

5  out of  5
rating by Luis Sorto
"Jamar was very helpful and he answered all my questions regarding the auto and home policies. I am very pleased with his service !!"
We responded:
"Thank you so much for your kind words, Luis! I’m thrilled to hear that Jamar was able to help and answer all your questions about your auto and home policies. We appreciate your feedback and are glad you’re pleased with his service! - Joe "
Profile photo of Felix 'Rick' Cabral

Felix 'Rick' Cabral

March 31, 2026

5  out of  5
rating by Felix 'Rick' Cabral
"On behalf of Orlando Soto; Leaving a review for Joe Nachbaur!! Joe was the absolute epitome of professionalism and customer service! Orlando could not stop speaking highly enough about all the hard work Joe went through for him. And taking all the time in the world to explain things to him as clearly as possible. Absolute fantastic experience! Thank you, Joe!"
We responded:
"Orlando, it truly means a lot! I’m glad I could take the time to walk through everything and make the experience a positive one. I really appreciate the kind words and am grateful for the opportunity to help! - Joe "
Profile photo of Tanikka

Tanikka

March 30, 2026

5  out of  5
rating by Tanikka
"Jamar has been AWESOME! He is patient, knowledgeable and professional. He saved me so much money with my home, auto and life insurance. He also gave me great advice on my policies."
We responded:
"Thank you so much for your kind words, Tanikka! We’re glad to hear Jamar provided such patient and professional support. Your feedback means a lot to him and our entire team! - Joe "
Profile photo of Robert Vollkommer

Robert Vollkommer

March 30, 2026

5  out of  5
rating by Robert Vollkommer
"1 word about the team, especially Cecille - EXCEPTIONAL! This applies to pretty much every category I can think of like responsiveness, courteousness, knowledge, and caring about your needs."
We responded:
"Wow, thank you, Robert! “Exceptional” is such a meaningful compliment. We’re so glad Cecille and the team made a strong impression with their responsiveness and care. Your kind words truly mean a lot to all of us! - Joe "
Profile photo of Vicki deVries

Vicki deVries

March 28, 2026

5  out of  5
rating by Vicki deVries
"Working with Cecille Belleza for several years has been a first-rate experience! State Farm has many fine professionals, and Cecille ranks among the best."
We responded:
"Vicki, I really appreciate you taking the time to share your experience! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. - Joe "
Profile photo of Ali Rochdi

Ali Rochdi

March 27, 2026

5  out of  5
rating by Ali Rochdi
"Cecille is the best helpful knowledgeable helped with a seamless process and great rate"
We responded:
"Ali, thank you for the 5-star review! It truly means a lot to me and my team. We’re grateful for your support and look forward to being here whenever you need us. - Joe "
Profile photo of Carlos Aviles

Carlos Aviles

March 27, 2026

5  out of  5
rating by Carlos Aviles
"Jamar did a great job during my policy review. Saved me money on my insurance."
We responded:
"Thank you for your feedback, Carlos! We’re glad Jamar could assist you during your policy review and make the process a positive experience. We appreciate you taking the time to share this! - Joe "
Profile photo of Ricardo Cordova

Ricardo Cordova

March 25, 2026

5  out of  5
rating by Ricardo Cordova
"Amazing service from Cecille. Great time response and options presented."
We responded:
"Thank you for your kind words, Ricardo! We’re so glad Cecille could provide prompt service and take great care of you. We truly appreciate you sharing your experience! - Joe "
Profile photo of long so

long so

March 25, 2026

5  out of  5
rating by long so
"Jamar Brathwaite is the most funny agent ever and helpful"
We responded:
"Hello, thank you for the great feedback! Jamar definitely knows how to keep things fun, while being helpful. We’re glad you had such a great experience with him. Your kind words mean a lot! - Joe "
Profile photo of Frenchy Montana

Frenchy Montana

March 24, 2026

5  out of  5
rating by Frenchy Montana
"He’s very nice and got me a nice quote!!!"
We responded:
"Hello, thank you! It means a lot to know you had a great insurance experience with us. - Joe "
Profile photo of Gugged77 Gurulian

Gugged77 Gurulian

March 23, 2026

5  out of  5
rating by Gugged77 Gurulian
"Thank you for a great service"
We responded:
"Hello, thank you for your review! I’m glad to hear you had a positive experience with our service. We truly appreciate your feedback and are always here to help with any insurance needs! - Joe "
Profile photo of Dai’Ron Abbott

Dai’Ron Abbott

March 23, 2026

5  out of  5
rating by Dai’Ron Abbott
"It was amazing and I had a great agent to help me named Neph."
We responded:
"Thank you for your kind review, Dai’Ron! I’m so glad to hear you had a great experience with Neph. We truly appreciate your feedback and are always here to assist you with any of your insurance needs. - Joe "
Profile photo of Denise Klapp

Denise Klapp

March 20, 2026

5  out of  5
rating by Denise Klapp
"Get experience with Jerome he was great , honest patient walked me through everything and saved me money. Thank you. Denise Curay"
We responded:
"Denise, thank you so much for your kind review! I’m thrilled to hear that Jerome was able to walk you through everything with patience and honesty. We truly appreciate your feedback and are glad to have been able to assist you. If you ever need anything else, we’re always here to help! - Joe "
Profile photo of denis lemezovic

denis lemezovic

March 18, 2026

5  out of  5
rating by denis lemezovic
"Great experience working with Neph at State Farm. He helped me set up my auto insurance quickly and found me a much better rate. Very professional, responsive and easy to work with. I definitely recommend Neph if you’re looking for reliable insurance help"
We responded:
"Denis, thank you for your kind review! I’m glad to hear that Neph was able to make the process smooth, professional, and easy to work with. We truly appreciate your feedback and your recommendation means a lot. We’re always here to help with any insurance needs you may have! - Joe "
Profile photo of Jim Lane

Jim Lane

March 14, 2026

5  out of  5
rating by Jim Lane
"My initial experience with rep:Jerome was pleasant and illuminating with his info provided to me! Thank you Jerome!"
We responded:
"Jim, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Joe "
Profile photo of Adem Musa

Adem Musa

March 12, 2026

5  out of  5
rating by Adem Musa
"He helps me a lot the best agent"
We responded:
"Adem, thank you for the 5-star review! It truly means a lot to me and my team. We’re grateful for your support and look forward to being here whenever you need us. - Joe "
Profile photo of Neil Pappalardo

Neil Pappalardo

March 10, 2026

5  out of  5
rating by Neil Pappalardo
"Just good service Jamar Helped setup my drive safe& save"
We responded:
"Neil, I really appreciate you taking the time to share your experience! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. - Joe"
Profile photo of Jon L

Jon L

March 2, 2026

5  out of  5
rating by Jon L
"First off - no one likes insurance companies; and practically speaking it's typically a real pain in the butt to deal with. That said Neph made the process painless. He spent the time to explain coverages; and ensure that we obtained the coverage that we needed; and avoided coverage we didn't need. Pricing was fair and well explained. Happy to have made the switch over to State Farm! Thanks!"
We responded:
"Thank you so much for taking the time to share your experience, Jon! I’m glad to hear that Neph was able to make the process painless and clear, helping you get the coverage you needed without any unnecessary extras. We’re excited to have you and look forward to supporting you for years to come! - Joe "
Profile photo of Helen Doyle

Helen Doyle

February 26, 2026

5  out of  5
rating by Helen Doyle
"Fabulous! I can’t say enough good things about the service! Everyone is so knowledgeable, courteous, professional and friendly! Always willing to help and be supportive."
We responded:
"Thank you so much for your kind words, Helen! I’m thrilled to hear that our team was able to provide such a positive experience. We truly value being helpful, supportive, and professional, and it means a lot to know it made a difference for you. - Joe"
Profile photo of Hillary Demby

Hillary Demby

December 29, 2025

5  out of  5
rating by Hillary Demby
"Excellent service, Joe was very courteous and acted quickly to provide me the documentation that I needed. A very positive experience."
We responded:
"Hillary, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Joe "
Profile photo of Good Citizen

Good Citizen

September 6, 2025

5  out of  5
rating by Good Citizen
"Update: I’ve been with Joe Nachbaur’s State Farm office in the Heights for over 15 years, and honestly, they’ve been solid the whole way through. They cover all my stuff — business vehicles, personal rides, and even property insurance. Joe and his team know their stuff, they’re easy to deal with, and they actually go out of their way to help. Can’t ask for much more than that."
We responded:
"Hello, wow—15 years! That means a lot. Thanks for sticking with us and for the awesome shoutout. We've got your back anytime, and it's always a pleasure working with you! - Joe"