State Farm® Insurance Agent Joe Nachbaur

"I've been a customer for almost 10 years now, and Joe Nachbaur and his staff has always been stellar when it comes to their service. Highly recommended. A special shout out to Cecille B, her customer service and attention to detail should be commended."

"Lisa on Joe's team did an excellent job, great customer service!"

"I recently spoke with Andres and he was beyond helpful throughout the insurance shopping process . The industry is difficult to understand but he broke down the details really well for me !"

"Had such a great experience with Jamar flawless customer service, patience, knowledgeable, clear speaking and friendly. He addressed my problem and helped me understanding my policy questions. He’s the best, he deserves a raise! 🥳"

"Outstanding providers and Jamar B. Gives great customer service! Would recommend them to anyone looking for insurance in the area."

"Cecile is a wonderful agent. Always a great experience 👍🏼"

"BUYER BEWARE. They do not give accurate quotes and will double your insurance rate then cancel your insurance without your knowledge. Due to their negligence our claim was denied for non payment when we paid in full for the initial quote sand I have proof we did. They raised it by double days later. Their agents don’t give you accurate quotes and you’re better off calling insurance companies directly on your own so at least the conversation is recorded and they can honor their mistake. This agency is negligent and lies to you."

"Joe Nachbaur's State Farm Insurance office in the Heights has been my go-to insurance provider for over 15 years, and I am consistently impressed with the level of service I receive. The entire staff at this office is knowledgeable, professional, and always willing to go above and beyond to meet my insurance needs."

"Need to work on customer service"

"Like a good neighbor Statefarm is here! Quick service and very helpful staff."

"Joe took the time to thoroughly explain coverages and their importance. He showed me by adding additional limits that the cost was not that significant but was better suited for my needs. Thank you Joe! I appreciate the time, knowledge and service you and your staff have consistently provided."

"Joe and his team are top notch. My wife’s fender bender was rectified swiftly and professionally. Thanks again! ."

"Joe Nachbaur and his team are top notch. He explained all our options and got us a great price. He made buying insurance easy."

"Best in the business"

"Joe has been my agent for 10+ years. He’s a real pro and has helped me with various insurance needs for years. From Auto, Homeowners and Life Insurance Joe has been a great partner meeting all my needs. I’ve recommended him to all my family and friends."

"I’ve been insured with Joe’s office for several years. He has the best team. They are extremely knowledgeable and friendly. Anytime I have question they go above and beyond to resolve my concerns. I recently purchased life insurance and they did a great job helping me pick the write policy for my needs. I highly recommend them to anyone!"

"I have been a State Farm customer for a few years now and this team is excellent. Their staff is super friendly, efficient, and very professional on all levels. I normally deal with Ms. Rosa Desriviere when I call their office and her service is always top notch. She's always very helpful and informative whenever I have questions or issues. She is also very prompt when responding to my emails. Overall, Mr. Joe Nachbaur has an amazing staff!!! I would recommend his team to anyone!!!"

"Totally disorganized and unprofessional. It took them more than a month to organize a simple life insurance policy and then tried to charge me 50% more than the quote despite excellent health exam results."

"Very disorganized and kept making mistakes when I asked for a simple life insurance policy. After more than a month, they then tried to charge 50% more than they had quoted me despite excellent results on my health exam."

"I had the worst 7 years of service with you, that's why I left and my 26-year-old fiancé fought every month that his fees went up, and he finally understood that without some thieves, when you are already a client, you have the worst customer service. our recommendations nooooo take these people are one thing is the state farm company and another is each agent who presents you look for another they are bad and deceitful."

"I received such great customer service from Cecille B. , she was truly empathetic of my situation and super happy to assist with changes needed on my policy on the spot. I felt comfortable asking her questions and look forward to any future encounters with her. (Let’s hope not a bad situation again lol)"

"I called to cancel my insurance. A man (I don't know his name he didn't mention) picked up the phone and say he will do it right now. I haven't got any notifications since then. No email, text message, calls, website notifications. Nothing. I then called again to make sure that it will be canceled. The man said that the website will not change right away and he will cancel it by today. By the end of the day I still didn't have any notifications. So I sent out 2 emails to ask the progress. Still no reply until I called next day. The next day I called again to ask what was the progress. Lisa talked to me this time. She was very helpful and told me that no one had ever cancelled my insurance. I was very upset and asked who I talked to yesterday. If the simple task that I asked cannot be dealt with, then what was point of me wasting time and making the calls? Lisa said there was only one man with her in the office and he said he hasn't talked to me. So a ghost picked up my first 2 calls. Lisa cancelled my insurance and sent me confirmations within minutes. If anyone wants to contact this branch, talk to Lisa. The other guy should be fired."

"State Farm, the insurance company that advertises itself as a "good neighbor," has asked hundreds of its employees to donate books promoting LGBTQ+ themes to children as young as 5 to local schools and public libraries, according to an email leaked by a whistleblower. Source: the Blaze"

"easy to contact and very helpful, professional, I am loyal customer since 1990s 🥰"

"Cecille Belleza is a rock star. I trust her for all of my insurance needs. Went out of her way multiple times including assisting with a policy out of state. Always responsive and helpful. I would refer her to friends and family! Already have!"