State Farm® Insurance Agent Joe Nachbaur

"Joe Nachbaur's State Farm Insurance office in the Heights has been my go-to insurance provider for over 15 years, and I am consistently impressed with the level of service I receive. The entire staff at this office is knowledgeable, professional, and always willing to go above and beyond to meet my insurance needs."

"Joe took the time to thoroughly explain coverages and their importance. He showed me by adding additional limits that the cost was not that significant but was better suited for my needs. Thank you Joe! I appreciate the time, knowledge and service you and your staff have consistently provided."

"I’ve been insured with Joe’s office for several years. He has the best team. They are extremely knowledgeable and friendly. Anytime I have question they go above and beyond to resolve my concerns. I recently purchased life insurance and they did a great job helping me pick the write policy for my needs. I highly recommend them to anyone!"

"I have been a State Farm customer for a few years now and this team is excellent. Their staff is super friendly, efficient, and very professional on all levels. I normally deal with Ms. Rosa Desriviere when I call their office and her service is always top notch. She's always very helpful and informative whenever I have questions or issues. She is also very prompt when responding to my emails. Overall, Mr. Joe Nachbaur has an amazing staff!!! I would recommend his team to anyone!!!"

"I had the worst 7 years of service with you, that's why I left and my 26-year-old fiancé fought every month that his fees went up, and he finally understood that without some thieves, when you are already a client, you have the worst customer service. our recommendations nooooo take these people are one thing is the state farm company and another is each agent who presents you look for another they are bad and deceitful."

"I received such great customer service from Cecille B. , she was truly empathetic of my situation and super happy to assist with changes needed on my policy on the spot. I felt comfortable asking her questions and look forward to any future encounters with her. (Let’s hope not a bad situation again lol)"

"I am not sure how this agent received high rating which tricked me to contact them a few months ago which turned out to be very stressful and unhappy experience. The agent (Andres) who I spoke to made numerous mistakes including mistyping property address, entering the mailing address incorrectly, and mixing up # of units in the property and incorrect owner occupied vs. rentals. I kept receiving these cancellation letters in mail for the last 8months since I had them, when I call in, I was assured to have these problems corrected but after a few letters, nothing was addressed or something new popped up. It's been extremely stressful situation for me and the amount of energy and time I've spent reading all these letters, reaching out to them again and again while they were still not addressing the issues. I spoke to Cecile in the office who claims herself more experienced but she had such a bad attitude, impatient and very unprofessional. Right before New Year, I received my present (cancellation letter) since they entered two of my properties as owner occupied which I was told they could at the first place. I emailed and called Andres multiple times who never replied email or returned calls. I called another office number and Cecile literally started yelling at me saying I am wrong about having two owner policies as if I made that mistake entering these policies for myself, instead of apologizing to me for causing inconvenience and say something like "we will train the agents better to understand this kind of rules to avoid any future mistakes etc.", that would be what a customer expect to hear not being yelled at. She then transferred the phone to an office manager Rose, who appeared to be more reasonable and better listener. She said she would speak with Joe and get back to me which I've never heard back. I spoke with Joe previously when I had issues with Andres continuously making mistakes and not addressing them, he was very rude, not willing to listen nor care about improving the service, and overprotective of his agents. That explains why people works under him has no good work ethics and do not care about customers. I would advise everyone to stay away from this agent."

"I normally don’t take the time to leave reviews. However, my experience with Cecille Belleza was nothing but amazing! She diligently followed up with me, was extremely professional and responded back quickly to any of my questions and concerns. I’d recommend Cecille and the rest of the Joe Nachbaur staff to anyone! Thank you"

"I don't use them for insurance however I do use their notary regularly and every time I enter the staff greets me with a smile the office is extremely clean and the lady that is the notary is the sweetest women in the world. Every time I go in it's a good time. I know a notary is not a major service but they go out of their way to make you feel welcome. I rarher pay to use their notary that's fast and easy then wait on a line at the bank to save a few bucks!"

"This office has helped us provide Insurance to many clients in a timely and professional manner. We refer all of our inside and outside contacts to them. Joe & Cyndi are very good at what they do and they have a genuine interest in their clients. Call them-they will provide great service!"

"We've been State Farm customers for a few years. We chose State Farm for a couple of reasons: 1) good rates for our family, 2) they don't discriminate against non-married people. Upon moving to New Jersey, I checked rates with a few major insurers. State Farm was still the best for us. After getting poor service from a different State Farm agent, I contacted Joe Nachbaur's office in Jersey City. His people were great. They were informative, friendly and helped me on the spot. They even stayed after hours on a Friday evening to fill out my paperwork."